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What This Privacy Pledge Covers
This privacy pledge covers how DoMatcha, a subsidiary of Ecotrend Ecologics Ltd, treats personal information that the DoMatcha site collects and receives. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.
This policy does not apply to the practices of companies that Ecotrend Ecologics Ltd. does not own or control or to people that Ecotrend Ecologics Ltd. does not employ or manage.
Information Collection and Use
General
Ecotrend Ecologics Ltd. may collect personal information when you register, place an order, or when you visit the DoMatcha website. Ecotrend Ecologics Ltd. collects information about your transactions with us and your use of the services that we offer.
Ecotrend Ecologics Ltd. automatically receives and records information on our server logs from your browser, including your IP address, browser settings, and pages requested. Ecotrend Ecologics Ltd. also requires a cookie, used only to keep track of your login status.
Ecotrend Ecologics Ltd. uses information for the following general purposes:
To fulfill your requests for products and services;
To improve our services;
To contact you to verify order information if necessary;
To update you on critical website or policy changes;
For internal reporting.
Registration
In order to purchase products on DoMatcha.com, you will need to create an account. When you register for an account, we will ask for ***Naoko please fill in what we will be asking them for as I don't know what your program involves, ie name shipping address, phone number credit card information etc.
Ordering
When you place an order on our site, we will ask for the name, shipping address, and phone number where you would like to receive your package. We will have to share your name and address with our shipping partners in order to complete the shipment, but our shipping partners are prohibited from using your information for any other purpose.
At the next step of the ordering process, we will ask for your payment information and billing address. We will ask for your credit card number, card security code, and expiration date. ***make sure that this is correct, ie do we need their 3 digit security code***. This information is processed through ***please name the company that it is processed through*** for the purpose of completing your transaction technology.
Information Sharing and Disclosure
Ecotrend Ecologics Ltd does not share personal information about you with other people or nonaffiliated companies. We only share your personal information with third parties in the following circumstances:
Agents: We provide the information to trusted partners who work on behalf of or with Ecotrend Ecologics Ltd. under confidentiality agreements. These companies may only use your data as directed by Ecotrend Ecologics Ltd., which includes using your personal information to help us communicate with you and completing financial transactions. However, these companies do not have any independent right to share this information, nor do they have any right to contact you for matters not pertaining to DoMatcha products or services.
Ecotrend Ecologics Ltd. does not share your information with third parties outside of our trusted partners as mentioned above.
We may disclose your personal information in response to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims, or as otherwise required by law;
We may disclose your personal information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Ecotrend Ecologics' terms of use.
Your Ability to Edit and Delete Your Account Information and Preferences
Confidentiality and Security
We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.
Your DoMatcha Account Information is password-protected. You are responsible for not sharing your password.
Changes to this Privacy Pledge
Ecotrend Ecologics Ltd. may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your DoMatcha account or by placing a prominent notice on our site.
Questions and Suggestions
If you have questions or suggestions, contact us info@DoMatcha.com with privacy pledge issues in the subject.
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